Frequently Asked Questions

İkago is a next-generation cloud-based HR management platform unifying leave management, payroll, overtime and employee feedback. It is suitable for businesses of all sizes, from 5-employee startups to multi-location enterprises with thousands of employees.

Yes, İkago is a 100% cloud-based SaaS solution. There is no need to maintain physical servers, buy server licenses, or hire dedicated maintenance teams. You can securely access it from any web-connected device.

Approval workflows, leave balances, overtime approvals, and digital payslip access are unified in one system. Data is entered once and shared across all modules, ending messy spreadsheets and internal email clutter.

Yes, İkago has a 100% mobile-friendly responsive web interface. Employees log in with their username and password from smartphones to request leave, submit overtime, complete training courses and exams, and download payslips as PDFs instantly.

No. İkago is designed with simplicity so that SMEs without a dedicated HR team can effortlessly manage leave, payslips, overtime, and employee requests. Business owners or team managers can oversee all operations from a single dashboard.

İkago brings core HR operations together in integrated modules: Online Training, Leave Management, Payroll Management, Overtime, and Suggestions & Complaints.

Employees log in with their username and password to view past and current payslips, inspect details with one tap, and download official PDF files directly to their devices, completely eliminating paper envelopes and manual distribution.

The employee enters the start and end time; the duration is calculated automatically. Every request goes through manager approval, is tracked with a unique record code, and shows which step it is waiting on.

Employees create requests after seeing their remaining leave days. Requests route through your company hierarchy and once approved, flow directly into the employee’s leave records.

Assigned trainings appear in the open-trainings list in the mobile app. Employees start a training, watch the video, take the exam and see the result instantly; the Passed / Failed status, correct/incorrect counts and pass percentage are kept on record, and a failed exam can be retaken.

Employees can submit suggestions, requests, or complaints to company management via web or mobile. Employees may choose to remain completely anonymous. Each feedback is visible only to authorized managers, and status updates are tracked transparently through the system.

Yes. İkago has a modular cloud architecture. You can seamlessly enable new HR and process management modules as your company evolves, with zero downtime.

İkago has three plans, billed per employee per month: GO 1 (1–25 employees) and GO 2 (1–100 employees) can be bought online, while GO 3, with every module, is priced by custom quote. Each plan includes everything in the one below. Current prices are on the Pricing page, with no hidden fees.

No, setup is 0 ₺. We do not charge onboarding or initial provisioning fees.

No, there are no annual lock-in contracts. You operate on a flexible month-to-month basis and can cancel anytime.

Your monthly invoice automatically adjusts to the active headcount in your account at each billing cycle.

Our onboarding team assists you in mapping spreadsheets, personnel documents, and past leave records into İkago import templates for seamless batch migration.

Because İkago runs turnkey in the cloud, standard deployment and data migration takes just a few business days, avoiding lengthy legacy ERP rollouts.

Yes. Although our screens are designed to be self-explanatory, we provide live online training sessions and comprehensive guides for your HR managers during onboarding.

You can submit service requests through our support portal, call our support line at (0212) 706 46 62, or email info@ikago.com.tr anytime.

Your data is hosted in ISO/IEC 27001 certified enterprise cloud data centers, protected with end-to-end encryption (SSL/TLS and AES-256).

Yes. İkago is engineered to strictly comply with Law No. 6698 (KVKK) and GDPR requirements, including consent tracking, retention rules, and privacy disclosure notices.

All databases are automatically backed up daily and stored encrypted in separate geographic zones, preventing data loss.

Yes. A granular permission matrix ensures staff only view their own files, team leaders approve assigned direct reports, and HR admins manage designated functional areas.