Our Quality & Security Certificates
Ikago is certified by ZEN International Certification through independent audit in quality, information security, business continuity, IT service management and customer satisfaction.
ISO 9001:2015
Quality Management System
An international quality-management standard that measures service quality by process and mandates continuous improvement.
- Certificate No.
- ZB-26859211
- Valid Until
- 11.09.2027
ISO/IEC 27001:2022
Information Security Management System
An information-security management standard that protects the confidentiality, integrity and availability of customer and employee data.
- Certificate No.
- ZB-26859212
- Valid Until
- 11.09.2027
ISO 22301:2019
Business Continuity Management System
A business-continuity standard that guarantees uninterrupted service during unexpected outages and crises.
- Certificate No.
- ZB-26859213
- Valid Until
- 11.09.2027
ISO/IEC 20000-1:2018
IT Service Management System
A service-management system that ties the planning, delivery and improvement of IT services to international standards.
- Certificate No.
- ZB-26859214
- Valid Until
- 11.09.2027
ISO 10002:2018
Customer Satisfaction Management System
A satisfaction-management standard that ensures customer complaints and requests are handled transparently, fairly and traceably.
- Certificate No.
- ZB-26859215
- Valid Until
- 11.09.2027
All certificates have been audited and approved by ZEN International Certification. The certification period runs through 11.09.2029, maintained by annual surveillance audits.
Let's talk your team through our quality and security standards
Let us answer your questions about our audit processes and data-security practices in a short call.
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